Automotive service marketing seems like an afterthought for many dealership marketing teams, but if you want to win in 2026, it must be part of your strategy.
Automotive dealerships are uniquely positioned to appeal to a relatively small audience, at least geographically speaking. While some companies can ship products around the world, a car dealership must focus on the local area, which makes it a huge part of every community. If you want your dealership to stand out in 2026, you’ve got to start the year off right with automotive service marketing and a fantastic local dealership SEO strategy.
Your service department content can be the lifeblood of your business
Stop selling cars online and start marketing your service department. Sure, cars are the reason you open the doors, and they are the big-ticket items that consumers purchase, but your service department is where your customers visit most often. This means you need to build topic clusters around tires, brakes, batteries, and recalls with FAQ schema for dealerships to capture both Google search and AI search optimization before your competition does. Let’s face it, consumers buy cars when they need them, which isn’t nearly as often as they need those cars serviced.
Adding Fixed Ops marketing could make a huge difference
If you need a hands-off approach to your marketing that revolutionizes your approach, Fixed Ops marketing could be right for you. This marketing is meant to deliver the right message when required, ensuring you have the focus-driven marketing approach necessary to bring customers to your dealership. Of course, not every dealership will add Fixed Ops to the mix, which means you’ll need to focus on a few other approaches to your winning strategies in 2026.
Does your automotive service marketing send users to the right pages?
Your website is the first impression made on shoppers, who now begin their search for almost everything online. While promoting your service department, have you built links that direct users to the service page of your website, or simply the home page? If a user is looking for vehicle service and is not ready to buy a car, truck, or SUV, they might prefer to be sent to the service department page. This is where they can find the information that pertains to them and schedule a service appointment as needed.
Your local automotive SEO matters
In a general sense, the page load speed of your website is important, but so are SEO and overall performance. When you’re building content strategies around local automotive SEO keywords, you need to focus on what makes your dealership stand out compared to other car dealers. High-quality images and links that showcase community involvement can certainly go a long way to resonating with your local audience. Of course, you must review your Google Business Profile pages to ensure they are accurate and double-check the Name, Address, and Phone number listings for accuracy as well.
How do you improve your automotive service marketing?
The service department doesn’t always get the love and support it deserves in your marketing efforts. It is much more enticing to talk about the latest fleet of vehicles to arrive than to go over tips to avoid costly repair visits, but service department content is important. You can make your service department the go-to place in town with a few key strategies.
- Provide customers with an awesome experience and ask for reviews
- Track the satisfaction of your customers
- Use smart service reminders to reach existing customers
- Provide your loyal customers with a rewards program that builds toward discounts on future service visits
- Reward customers for referrals
- Offer service packages to bring customers back
- Promote programs through digital marketing, social media, email, and SMS
- Create strong PPC campaigns for your service department
- Create engaging content that customers can use, such as how-to videos
- Use print and physical marketing efforts to promote the service department
Aim your focus on value for local customers
By promoting your service department team through automotive service marketing and focusing on local SEO, you can be ahead of other dealerships going into 2026. Your audience is in your local area. Create content that promotes popular places in town, develop a community involvement program that allows your dealership to stand out, sponsor a local youth sports team, and let your service department shine through your marketing efforts.
Your service department could be the lifeblood of your dealership, providing excellent service between vehicle purchases, which helps build relationships and repeat customers. With a focus on your service department and local SEO, you’re sure to come out on top in 2026.
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